To do this, please plug the adapter into your computer, then go to this page, and follow the instructions there: In order to maintain privacy, please sent the resulting file via email directly to our [email protected] address instead of posting it here. I will run the tool as well, and provide the info. Buy Soundcore Liberty Air True Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Playtime, Touch Control Earbuds, Graphene Enhanced Sound, Noise Cancelling Microphones and Secure Fit (Black): Earbud Headphones - Amazon.com FREE DELIVERY possible on eligible purchases ... Earbud (In Ear) Features: Microphone, Noise Cancellation, Rechargeable Battery: Brand: Anker: UPC: Does not apply: Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging … Turn off the Bluetooth. 5. I can see that the case contacts are clean and unobstructed. Anker estimates the Soundcore Liberty Air's battery life to be roughly five hours, with 15 extra hours in the charging case. What You Get: Liberty Air true-wireless earphones, charging case, XS/S/M/L/XL Ear Tips, 60 cm micro USB cable, user manual, 3-month , and friendly customer service. With a solid feature set and an attractive price, there’s lots to like here. Reduce the distance between your right earbud and your audio device. If there are no signs of damage I recommend emailing [email protected] they should be able to help or get you a replacement model if it is within the 18 month warranty. Yes, both devices are on the same OS SKU and updates/version. 7. I was wondering if you could tell me whether you downloaded the files directly from our website or if you let Windows automatically download them from the Microsoft server. It also won’t sync with the right earbud now. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. It doesn’t display the charging led when placed in the case. 3. The only thing that will get them to reconnect, is to delete their paired entry, then re-pair them again. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … I have emailed [email protected] but haven’t gotten a response yet. It will gather device information and installation logs that will give better understanding of what other drivers are coming into play. The Anker Soundcore Liberty Air takes those principles, and applies it to the burgeoning true wireless earphone market. The right earbud connects to your audio device and to the left earbud. 5. Slickdeals Forums Hot Deals Soundcore Anker Liberty Air True ... First Unread. Powered by Discourse, best viewed with JavaScript enabled. Liberty Air 2 Soundcore Liberty Air 2 3” • Each time you power on your Soundcore earphones, it will automatically connect to your last successfully connected device if available within the Bluetooth range. OS Build: 17763.316. I have submitted the log .zip via email, as requested. Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. There is no quick charge feature on the Liberty Air but charging … Voice Assistant Use the touchpad on Liberty Air's left earbud to wake up your phone's voice assistant. Have you dropped it recently. That said, the Liberty Air 2 earbuds do support fast charging so, they can hold 2 hours worth of charge from a 10 minute charge and fully charge to 100% in just 90 minutes, which can deliver up to 7 hours of runtime with volume at 50% and via bluetooth 5.0 … Is Windows 10 at the same version on both the desktop and on your Dell laptop? Water-Resistant Liberty Air's earbuds are IPX5-rated for effective protection against liquids. Windows 10 Pro Version 1809 No signs of damage. 4. Make sure you read the reviews, one of the most common problems is the left earbud just does not work at all. Desktop User rating, 4 out of 5 stars with 1298 reviews. It help me know the version of the driver. In default mode, a double tap on the right bud is to play and pause and on the left to move to the next song on your list. 2. If I keep the lid of the case open, I can see the buds are charging (both LEDs on the buds are steadily lit) for a minute, then both LEDs are turned off. https://www.soundguys.com/anker-soundcore-liberty-air-review-21096 It doesn’t display the charging led when placed in the case. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. Repeat the same on the other earbud. Btw sorry I couldn’t help you @gharris999. I’ve cleaned the case with a swab and alcohol. One month into using them, i'm constantly having problem with my left earbud, which won't charge until i fiddle with it in the charging case like 10 minutes. Powered by Discourse, best viewed with JavaScript enabled. Once connected, you will hear a “beep”. 4. After your phone has connected to Liberty Air, delete it from the list of paired devices. Apple allows you to use either the left or right one independently, but unfortunately, that's not the case on Anker's option. Remove left earbud from charging case. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Take one earbud out of the charging case. Also, it would be helpful if you could run our our diagnostic program on your desktop computer. You really only have two options. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. Testing these same earbuds with a Dell Windows 10 laptop, with it’s internal BT device and my mobile phone, the issue is not present, they work as intended on those other devices. Hold button for +/-30 seconds to enter pairing mode. Step 6. Could you please answer a couple of questions about your setup that will help me better understand the issue? Nope, haven’t dropped it. Part of the magic about these completely wireless earbuds is that you can take them out, pop one in your ear, and you're set. Forum Thread . If you shake it can you hear something moving or are there any signs of damage. The Anker Soundcore Liberty Air 2 controls are one of the few areas where some may not be happy. Soundcore Liberty Air 2 English 01 ... Open the charging case, the earbuds will automatically power on. Newegg shopping upgraded ™ They should email you tomorrow. LED behavior (Earbuds) Breathing white TWS connecting Steady white for 1 second TWS connected Bluetooth Pairing with your Device The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … Windows 10 Pro If I manually pair the left earbud, the Soundcore app always reports the battery level as being at 40%. The left earbud never shows the 3-red-led flash. Today is Sunday so it is not a business day for them. Anker Soundcore Liberty Air Headphones Factory Reset Instructions. Only take one earbud out of the charging case. It also won’t sync with the right earbud now. Tap the multifunction touchpad on the earbud for 4 times. My left earbud has stopped charging. Integrated Touch Control: Use the earbuds to answer calls and play, pause, and skip music on-the-go. Just recently purchased a pair of Anker Soundcore Liberty Air earbuds to use with my Windows 10 desktop and my Pluggable BT adapter. I’ve been using this BT adapter for about 1 month now, no issues, but for whatever reason, these earbuds simply will not reconnect without manual pairing. 7. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. Don’t hear any broken bits when shaking. 4. Put both earbuds into the charging case. Please let me know when you send the file. Tap the multifunction touchpad on the earbud for 4 times. Both factored the same result. My left earbud has stopped charging. 3. Anker - Soundcore Liberty Air True Wireless In-Ear Headphones - Black. Put both earbuds into the charging case. Anker SoundCore Liberty Air 2 vs. JLab JBuds Air Executive The Air Executive case is houses an integrated USB cable for charging the case and earbuds from anywhere. Repeat the same on the other earbud. Select “Liberty Air 2-L” to pair. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. I got my friend to buy me soundcore liberty lite from amazon (he has Prime, yay). 4. To use the left earbud … This topic was automatically closed 20 days after the last reply. I’m sorry about the problems with pairing the earbuds again after turning them off. Then, quickly tap thr… see more Yes. No. We have seen this behavior with other audio devices in Windows, and are not 100% sure why it happens. Liberty Air 2's charging case is not waterproof, so if it comes into contact with liquid use a … ... automatically connect with the left earbud. See below. For example, try to have your audio device in your right pocket or on your right arm if running with an armband, as your right Soundcore Liberty Air earbud is the master (main) earbud. The Anker Soundcore Liberty Air holds up against the more expensive competition and does everything it sets out to do. If you can’t quite afford the hefty price tag of Apple’s AirPods but still want a truly wireless experience, Anker’s Soundcore Liberty Air headphones offer a solid wireless experience on a budget. I’ve tried all the recommended contact cleaning procedures for the earbud and the case. From the start, pairing works perfectly fine, and once they are paired and remain powered on, everything works. The Soundcore Liberty Air battery life is further extended up to 20 hours via the included charging case which has an internal 500mAh (1.85Wh) rechargeable battery that doubles as a portable power bank. 6. The right earbud connects to your audio device and to the left earbud. On your Bluetooth device, go to Bluetooth settings, make sure Bluetooth is on, and select Soundcore Liberty Air on the available devices list. Thank you for your response. When the right earbud is master, the Bluetooth name is Liberty Air 2, when the left earbud is master the Bluetooth name is Liberty Air 2-L.If you would like to use the left side only, please put the right side in the charging case and close the charging case cover. Reduce the distance between your right earbud and your audio device. Did you download the drivers from the Plugable website, or did you let Windows automatically install the driver? Keep the EarTips clean. Open the charging case's lid at least once a month to ensure the earbuds start charging. Soundcore Liberty Air charging case questions I've had my Anker Soundcore Liberty Air earbuds for about 2 weeks now, and I love the buds themselves, but something I loathe is the charging case. Details about Lot of 10 Anker Soundcore Liberty Air Earbuds with Charging Case A3902 White See original listing. 1. You’ll notice an additional Soundcore Liberty Air 2-L entry in your Bluetooth device list. The JLab JBuds Air Executive also have a stemmed design, but feel much cheaper than what Anker SoundCore … Version 1809 You can use the right earbud separately as long as you take it out from the charging case. If you return the left earbud and close the lid, the master right earbud will still be connected. Thank you for posting on our forum. Put both earbuds into the charging case. Anker Soundcore Liberty Air Bluetooth headphones: What I don't like. Only take one earbud out of the charging case. Soundcore Anker Liberty Air True-Wireless Earphones w/ Charging Case @Newegg $30 $30.00 ... and the return process is a nightmare. Hi everybody, I have this unit (Anker Liberty Air) from yesterday, and I notice that with the charging case fully charged, put the buds inside does not charge the them. Let us know the result of what happens. Buy Soundcore Anker Liberty Air True-Wireless Earphones with Charging Case, Bluetooth 5, 20 Hour Battery Life, Touch Control Earbuds, Graphene Enhanced Sound, Noise-Cancelling Microphones (White) with fast shipping and top-rated customer service. The right earbud is the master and will connect to the left earbud automatically. If you can get past the few design flaws, you will find a great pair of earbuds that don’t break the bank. Repeat the same on the other earbud. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Remove your earbuds from the charging case and put them in your ears. Once I turn off the earbuds/put them in the charging case, which turns them off as well, they will not reconnect, no matter what I try, when powering them back on. 6. The charging case takes the total playtime to 20 hours. Please don’t change whatever situation you are currently in, we will troubleshoot from there. Could there be something in the case preventing it from charging? Regularly clean the charging pins on the earbuds and charging case. Open the charging case's lid at least once a month to ensure the earbuds start charging. New replies are no longer allowed. Tap the multifunction touchpad on the earbud for 4 times. Sorry forgot to mention about the drivers. 2. Take the left earbud from the charging case or press once to turn on the left earbud—the white indicator light will be flashing. I tried both ways, allowing Windows 10 to auto install from the driver store, and I tried removing that driver and reinstalling with the latest version on plugable.com. Keep the EarTips clean. OS Build: 17763.316, Dell Laptop A manual reset in the case only resets the right earbud. SoundCore Liberty Air left earbud not working fixed - YouTube Firstly, as everyone already knows, the case is too small for any other buds. If you return the right earbud and close the lid, your device pairs automatically to the left earbud. Regularly clean the charging pins on the earbuds and charging case.

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